Amazon’s supply chain begins with the customer and works backwards. But Amazon is not alone. “Everything at Amazon starts with the customer, and we work backwards from there.” Todd Walker, spokesperson. Back in the March 2018 issue of SCMR, Michigan State’s Steve Melnyk co-authored an article titled Serving Up An Experience. Melnyk and his co-authors …
Autonomous supply chains will create a sea change in the way businesses operate Coming soon, supply chain management will experience a sea change in the way businesses will operate. We will see an era of hyper-connectivity where everyone in the ecosystem will exchange real-time information through connected devices. Information will be mostly de-materialized with every …