Amazon’s supply chain begins with the customer and works backwards. But Amazon is not alone. “Everything at Amazon starts with the customer, and we work backwards from there.” Todd Walker, spokesperson. Back in the March 2018 issue of SCMR, Michigan State’s Steve Melnyk co-authored an article titled Serving Up An Experience. Melnyk and his co-authors …
Along with building out an unparalleled network, Amazon is investing in associates to win the war for talent Here’s a fact for you: At present, Amazon employs more than 400,000 full and part-time associates worldwide across a network of 110 North American and another 75 around the globe. So, given that the shortage of logistics …
The robots are impressive, but what makes Amazon Amazon is delivering a customer experience. You don’t get that by automation alone. Amazon Robotic Fulfillment Center, North Haven, Connecticut Opened: June 2019 Size: 855,000 square feet Dock doors: 62 Throughput: 1 million + orders per day during peak Shifts: 2 10-hour shifts per day, with downtime …
Forget the last mile. One of today’s biggest fulfillment challenges is the short trip from the delivery truck to one of dozens—or hundreds—of possible delivery spots in a building, a plant, a hospital or a campus. The shortest distance could be the longest yard of a delivery. For years, logistics professionals have referred to the …
What is Amazon’s role in the modern supply chain industry? This month we spoke with Dr. James A. Tompkins, CEO of consulting firm Tompkins International. He has been published extensively, contributing to or writing 30 books not to mention hundreds of magazine articles, and spoken at practically every major supply chain event and conference during his 35 …
Did you get your package from Amazon today? Good. But did you realize that Amazon is changing how it gets packages to you? If not, it’s worth a few minutes to get caught up here. Every so often it’s good to look in on Amazon and see what it’s doing to change supply chains, especially …
On-demand warehousing matches companies with excess warehouse space with companies with short-term excess inventory. It’s a win-win. We spoke with Nick Vyas, executive director and co-founder of the University of Southern California’s Marshall Center for Global Supply Chain Management and assistant professor of clinical data sciences & operations. His most recent publication in Supply Chain Management Review …
Drones are finding their niche in the supply chain, says Matt Yearling. It just might not be where you expected to find them. Five years is a lifetime in the world of technology, but maybe you remember how Jeff Bezos turned the supply chain world upside down in December 2013. That’s when he dropped a bombshell …