Justin Ha is part of the Solutions Design team at DHL Supply Chain with 10+ years of experience in the supply chain industry. Within DHL Supply Chain, Justin also leads innovation for the North America region, researching and developing expertise in emerging technologies, such as robotics, AR/VR, drones, AGVs, and mechanization systems. Justin has developed numerous logistics solutions for customers across multiple sectors including e-commerce, retail, consumer, automotive, technology, and life sciences & healthcare. The solutions range from conventional methods to a highly mechanized solution, incorporating automation and innovation to improve the fulfillment and distribution process. Justin has also led a number of supply chain network studies from regional to national scales, assessing the current state of the network to identify improvement opportunities and make recommendations for future direction. Justin received his B.A.Sc. in Industrial Engineering from University of Toronto.